Problems with Online Learning

What do I do if I have problems with online learning?

If you are having problems with online learning, please do not suffer in silence.

First of all, check out this page

If that doesn't help, let us know through this form here.

What do I do if I am not happy about online learning?

In this difficult time, we want to provide the best online curriculum possible.

If you feel there are improvement that can be made with the online learning, you should first talk to the Class Teacher in the weekly Parent-Teacher phone call. If you are still have further recommendations of how we may improve the Online Curriculum, you may contact the Senior Leadership Team.

What do I do if I don’t have access to a mobile device?

For children to access the online curriculum, they will need a mobile device.

If you do not have access to a mobile device, we may be able to help by lending a device (conditions apply). Please complete this form to let us know that you would like to be considered for a mobile device on loan.

What do I do If I have limited/no internet access?

If you have limited internet because you are on a limited data allowance, there is help for you if you are on these networks:

-          Three

-          Smarty

-          Virgin Mobile

-          EE

-          Tesco Mobile

-          Sky Mobile

Please complete this form, and we can make a request to increase your data allowance free of charge. Please note that it is at the discretion of the mobile provider – we do not provide and cannot guarantee internet services.